Shutterfly is a popular online photo printing and personalized gifts service that allows users to create and order various products, such as photo books, cards, calendars, and home décor items. While it is widely known and used in the United States, there is often confusion surrounding Shutterfly’s ability to deliver to countries outside of the U.S., particularly to our friends up north in Canada. In this article, we will answer the burning question: Does Shutterfly deliver to Canada?
The Shutterfly Shipping Policy
To determine if Shutterfly offers delivery services to Canada, it is essential to review their shipping policy. Shutterfly specifies that they do indeed ship to Canada; however, there are several crucial aspects to consider when placing an order from outside of the United States.
Order Placement and Shipping Rates
To place an order on Shutterfly for delivery to Canada, customers need to visit the Canadian version of the website. Shutterfly maintains a separate website specifically for Canadian customers, which can be accessed at shutterfly.ca. It is important to note that when ordering from the Canadian website, all prices will be displayed in Canadian dollars.
When it comes to shipping rates, Shutterfly offers various options depending on the size and weight of the order. Shutterfly provides estimated shipping costs during the checkout process, based on the items in the customer’s shopping cart and the selected shipping method.
Shipping Times and Customs
Shipping times from Shutterfly to Canada may vary depending on the destination and chosen shipping method. Shutterfly provides estimated delivery dates during the checkout process, ensuring transparency and allowing customers to plan accordingly.
It is also vital to be aware of potential customs duties and taxes that may be applicable when ordering from Shutterfly to Canada. While Shutterfly is responsible for preparing the necessary customs documentation, it is the customer’s responsibility to pay any customs fees or import taxes that may be imposed by Canadian authorities upon receiving the package.
Returns and Customer Support
Shutterfly is dedicated to providing excellent customer support and strives to ensure customer satisfaction. In the event that there is an issue with an order, such as damaged or incorrect items, Shutterfly encourages customers to contact their support team promptly. They offer a range of options to assist customers, including phone, email, and live chat support.
In the case of returns, Shutterfly has a clear policy that outlines eligibility criteria and instructions. If an item received is defective or doesn’t meet the customer’s expectations, Shutterfly will work with them to find a satisfactory solution.
In conclusion, Shutterfly does deliver to Canada through their dedicated Canadian website at shutterfly.ca. Canadian customers can enjoy the same wide range of products and personalized gifts offered in the United States. However, it is important to consider the potential customs duties and taxes that may be applicable when ordering from Shutterfly to Canada. By familiarizing themselves with Shutterfly’s shipping policy and taking note of estimated shipping times and costs, Canadian customers can confidently place their orders, knowing that Shutterfly is committed to providing excellent customer support and ensuring their satisfaction. So, if you’re a Canadian looking to create custom photo books or order personalized gifts, Shutterfly is certainly an option worth exploring!